Pulse

Privacy Policy

Effective date: [REPLACE — e.g. January 1, 2025] · Last updated: [REPLACE]

1. Introduction

Pulse ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Service.

2. Information We Collect

We collect the following types of information:

  • Account data — email address, display name, password (stored hashed)
  • Usage data — pages visited, features used, timestamps, IP address
  • Device data — browser type, operating system, device identifiers
  • Payment data — billing information processed securely by Stripe; we do not store card numbers
  • Communications — messages you send us via support

3. How We Use Your Information

We use your data to:

  • Provide, operate, and improve the Service
  • Process transactions and send related information
  • Send transactional emails (account verification, password reset)
  • Respond to support requests
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data based on: (a) contract performance, (b) legitimate interests, (c) legal obligation, or (d) your consent where required.

5. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers (hosting, analytics, payment processing) who are contractually obligated to protect your data and use it only as directed by us.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority (EU/UK users)

To exercise these rights, contact us at legal@yourdomain.com.

8. Cookies

We use cookies and similar tracking technologies. See our Cookie Policy for details.

9. Security

We implement industry-standard security measures including encryption in transit (TLS), bcrypt password hashing, and httpOnly cookies. No method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice in the Service.

11. Contact

Questions or concerns? Contact our privacy team at legal@yourdomain.com.